Here's the 411 on shipping...
FREE United States shipping on orders over $75! Wahoo! No code needed.
|First Class Shipping||$5||5-9 business days|
Shipping to Canada
|$15||approx. 14 business days|
All other countries
|$20||approx, 14 business days|
Prices above are in USD. All items ship via USPS. You will receive a shipping notification along with tracking information once your order has been shipped.
Please note that if you an item in your order was listed as “backorder”, your entire order will ship once that item is restocked
International customers please note:
- All international orders may be subject to taxes and duties.
- We ship your package DDU, "duties and taxes unpaid", and we do not collect nor do we calculate the VAT, duties and/or taxes during checkout.
- Any fees that are due will be collected upon delivery of the order.
- All applicable customs, taxes, import duties and collection fees are the responsibility of the customer (even if you refuse any shipments upon delivery).
- Customs authorities require that we state the value of your order directly on your package(s).
- Customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery.
- Taxes and fees are based on many factors, including location, material, item value, etc.
- The amount of taxes due is determined solely by the government.
- Some countries may require additional fees paid Collect on Delivery (COD).
- If your order does require these additional charges, they must be paid by you in order for your package to clear customs.
- These fees are paid to the local carrier and are not collected by Rad Earth Supply.
Here's the 411 on returns...
We want you to be through-the-roof pumped about your purchase from Rad Earth Supply Co. Like do a dance in your front yard while your neighbors watch with puzzled stares from their window kind of excited. If for some reason you're not feeling the dancing-in-your-yard level of pumped up excitement, go ahead and send your stuff back to us. No biggy! We accept returns up to 30 days from the time you received your order. Items must be in unwashed/unworn condition. Please note that all items from our RESC Reboot collection are final sale.
Please include your original invoice and/or a note with the following information:
1) The full name of the purchaser
2) Your email address
3) Once we receive your return we will refund the cost of the item to the original payment method used. (Please note that your shipping charge will not be refunded.)
4) Please note that you are responsible for the cost of postage when returning items to us.
Wanna chit chat?
If you have any questions feel free to contact us at firstname.lastname@example.org